Privacy Policy

Effective Date: January 11, 2026

Bright Focus Initiative (“Bright Focus,” “we,” “our,” or “us”) is committed to protecting the privacy and dignity of individuals who visit our website, apply to our programs, or engage with our services. This Privacy Policy explains how we collect, use, protect, and share information.

Information We Collect

We collect only the information necessary to operate our programs responsibly and effectively. This may include:

Name and contact information (such as email address)
City, ZIP code, phone number, and basic household information
Program application responses
Utility-related information only when required to submit direct payments to service providers
Website inquiry or contact form submissions

We do not collect Social Security numbers, government-issued identification numbers, or unnecessary sensitive personal data.

How We Use Information

Information collected is used solely for the following purposes:

Reviewing program eligibility and administering assistance
Submitting direct payments to utility providers on behalf of selected participants
Communicating with applicants and partners
Evaluating program effectiveness and community needs
Preparing anonymized reports for funders, partners, and stakeholders

Personal information is never sold, rented, or used for commercial purposes.

How We Protect Information

Bright Focus Initiative uses secure, access-controlled systems to store and manage information. Safeguards include:

Restricted access to participant data
Secure cloud-based platforms
Data minimization practices
Internal controls limiting who may view sensitive information

Only authorized Bright Focus personnel may access participant information.

Information Sharing

We may share limited information only when necessary to operate our programs, including:

Sharing required account details with a utility provider to submit a payment on a participant’s behalf
Sharing anonymized or aggregated data with funders or partners for reporting purposes

We do not publicly disclose participant identities or personal details.

Data Retention

Information is retained only for as long as necessary to fulfill program requirements, reporting obligations, and compliance needs. Records are securely archived or deleted when no longer required.

Website Analytics & Cookies

Our website may use basic analytics tools to understand site usage and improve user experience. These tools collect non-identifying information such as page visits and general traffic patterns. We do not use tracking technologies for advertising purposes.

Children’s Privacy

Bright Focus Initiative does not knowingly collect personal information from children under the age of 13 through this website.

Your Rights

You may request to review, update, or correct your information by contacting us through our website contact form. Requests will be handled promptly and respectfully.

Policy Updates

This Privacy Policy may be updated periodically to reflect program changes or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how information is handled, please contact us through the contact form on our website.